Updated Hometech is Coming!
On November 12th, we are updating Hometech to a new platform! There are many new features we think you’ll love, but before we get to those, this is what it means for your access:
On November 9th, the following functions will be shut down until the new system comes online on the morning of the 12th:
- New enrollments – if you do not have a Hometech login by November 9th, you will not be able to sign up for Hometech access.
- Bill Pay payees – you will not be able to add new payees to Bill Payment
- New Bill Pay Recurring Payments – you will not be able to schedule new recurring payments (existing payments will continue to function and you can still make one-time payments)
- Recurring transfers (external and internal) – you will not be able to schedule new transfers to/from accounts either between UBI accounts or to external accounts (existing scheduled transfers will continue to work)
On November 12th, you will have to:
- Re-enroll in Hometech (your LOGIN will not transfer over - meaning your username and password.
- Update the Hometech app on your phone (if you’re an app user).
After logging in, all of your old information will show up. This includes:
- Transfers (internal and external)
- Bill Pay Payees and scheduled payments
- eStatements and Tax docs
- Account history
Some of the *NEW* features Include:
- Automatic Account Linking – Any account you have joint access to will show up under one login. These can be hidden if you want by going to More > Accounts > Account Settings > Membership settings > Select Account you don’t want to see > Delete (similarly, from that same page, to add an account you’ve previously removed click “Add an existing membership to digital banking”)
- Pay with a Card – Make a payment to your loan using a credit or debit card while logged into Hometech
- Your Credit Score in Hometech – keep up on your TransUnion score anytime you log in for free!
- Skip a Payment – need to skip a payment? Just do it from the app!
- Card Freeze/Permanently Lock – Lost your card temporarily? Freeze it, then unfreeze it when you find it. Lost it permanently? Shut it off and initiate the new card process!
- All of the Old Functionality you enjoyed!
There’s more, but those are the highlights! Watch this space for more information!
Ready to get started?
Click here to download the mobile app for Apple devices.
Click here to download the mobile app for Android devices.
